CRM & ADMISSIONS

Enquiries & Lead Management

Capture every enquiry, assign clear ownership and track the next follow-up from first contact to admission.
01

Visibility

Organise leads by course, source, stage, priority and next action.

02

Ownership

Assign records to the appropriate counsellor and branch.

03

Conversion

Keep follow-ups visible so interested students are not forgotten.

01

Capture and organise enquiries

Use one consistent record across PACE branches.

  • Manual enquiry entry
  • Course interest and lead source
  • Branch and counsellor assignment
  • CSV import with duplicate-mobile checking
02

Plan every follow-up

Make the next action visible and accountable.

  • Stage and priority
  • Next follow-up date
  • Notes and contact history
  • Open and overdue follow-up lists
03

Convert without re-entry

Carry verified enquiry information into the admission journey.

  • Enquiry-to-admission status
  • Digital admission form
  • Student profile creation
  • Branch-specific welcome communication

PACE FIRST · READY TO SCALE

Built around real six-branch operations.

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